Victoria

Office Hours:
Mon – Sun: 07:30 – 23:59

We allow a grace period of 29 minutes for the return of the Vehicle but if it is returned to us more than 29 minutes after the time set for its return in the Rental Agreement you will be charged one full day’s extra rental.

Office Hours:
Mon - Fri :  08:00 am - 05:30 pm
Sat & Sun: 08:00 am - 12:00 am
Closed: Friday 25th December 09, Monday 28th December 09, Friday 1st January 10, Tuesday 26th January 10.

We allow a grace period of 29 minutes for the return of the Vehicle but if it is returned to us more than 29 minutes after the time set for its return in the Rental Agreement you will be charged one full day’s extra rental.

Address: On Airport operator, servicing terminal and hangar buildings, Essendon  Airport, VIC, AU

Trading Hours:
Mon - Fri: 8:00am - 6:00pm
Sat - Sun:  8:00am  - 1:00pm
Public Holidays: 8:00am - 1:00pm

Shuttle Service Available from Terminal to Depot Location

Vehicle Pick up
After arrival and once you have collected your luggage at the Airport, please contact the branch on the telephone number provided on your invoice at the time of confirmation of your booking request. No Frills Car Rental will then advise you of the exact spot that they will collect you from outside the airport. You will then be shuttled back to the office and the rental paperwork completed.

After Hours Service
Vehicles can be collected from or returned to the depot location out of normal business hours. No Frills Car Rental has an after hours return and shuttle service available.

All vehicles that are collected/returned outside of supplier's normal business operating hours are subject to a surcharge of $22.00 and must be notified prior to the agreement. Please ensure you make note of this request prior to pick up of your vehicle.

All locations will provide free delivery and collection to hotels and serviced apartments within 5km of the renting location with a minimum 3 day keep. This cannot be guaranteed and is to be requested at point of booking (subject to availability).

ON-AIRPORT WITH DESKS IN THE TERMINAL - MEETING ALL FLIGHTS EVERY DAY

Office Hours
Monday-Sunday: 5:30am - Midnight
Meet all flights out of hours

At Melbourne Airport, Red Spot Rentals has a rental desk in the Terminal 3. Proceed to the desk where the Red Spot Rentals representative will complete your rental agreement and provide directions to your vehicle. Once there present your credit card, drivers license and booking voucher at the sales desk.

Office Hours:
Mon - Sun : 06:00 am - 11:59 pm
Airport parking is opening 24 hours.

24th Dec - 26th Dec, 31st Dec 08 and 1st Jan 09: 06:00am - 11:59 pm

Operating Hours for Christmas period
Fri    25th    December 09 CLOSED
Sat  26th     December 09 0800 – 1200
Sun 27th    December 09 0800 – 1200
Mon 28th    December 09 0800 – 1600
Tues 29th  December 09 0800 – 1600
Wed 30th   December 09 0800 – 1600
Thurs 31st December 09 0800 - 1600
Fri 1st January 10 CLOSED

Office Hours: Open 24 hours a day

The Airport depot is open 24 hours a day. We now use a parking service which operates a fast shuttle bus to and from the depot straight to all terminals.This is located  about 6 minutes away from the airport. All customers that have vehicles booked at the airport depot will need to call to be picked up from their terminal and they will be taken to their vehicle (number provided on confirmation).They will drop their vehicle back to the same place as picked up and they will be dropped back to their terminal.

All airport bookings incur the premium location fee of $22.00.

Late Collection/Return Surcharge
If the vehicle is not collected or returned at the time allocated, or Advance has not been notified 24 hours prior, there will be an AUD50.00 fee added to the rental per day plus an AUD22.00 per hour surcharge applied for every hour until vehicle is collected or returned.

NB: We ONLY service Tullamarine Airport (we do not service Avalon Airport).

Office Hours
Open 24 hours - 7 Days a week
Once your booking has been confirmed Century Cars will phone or email your personally to reconfirm your pick up and drop off details.

Pick Up Instructions
When you are ready with you luggage please phone us on our local number given to you after booking confirmed. Our employee who answers will talk you across the road to the bus stop and our employee will radio ahead to the bus to come and pick you up from this bus stop to take you to our depot which is only 2km away. This whole process should only take between 4 - 5 mins from ringing us to standing at your car at our off airport depot.

Drop Off Instructions
Return the car to the depot just 10 mins before you need to get to the Airport terminals. We will have a free bus waiting to take you back to the terminals terminal.

ON-AIRPORT WITH DESKS IN THE TERMINAL - MEETING ALL FLIGHTS EVERY DAY

Office Hours:
Monday-Sunday: 5:30am - midnight
Meet all flights out of hours

At Melbourne Airport,  the operators of Big Value have a rental desk in the Terminal 3. Proceed to the desk where the representative will complete your rental agreement and provide directions to your vehicle. Once there present your credit card, drivers license and booking voucher at the sales desk.

OFFICE HOURS
Monday-Friday: 8:00am - 6:00pm
Saturday – Sunday: 8:00am – 12:00 noon

After Hour Service 0500 hours to 0730 hours & 1730hours - 2330 hours ($25.00 surcharge each way applies)
Closed - Christmas Day, New Years Day

PICK UP (Please see instructions below for after hours collections)
When you arrive please collect your luggage and then call us to arrange to be collected by our free shuttle bus service. We are based in a hotel about 5 minutes from the terminal and your car will be ready to collect when you arrive.

COLLECTION AREA (INSIDE BUSINESS HOURS) (8am to 6pm Monday-Friday or 8:00am to 12 noon Sat & Sun)
Opposite the main terminal is a white multi-storey car park, on the ground floor of this car park is an entrance to the HILTON HOTEL located right in the middle, you will see a large silver awning protruding out from the car park. We need you to wait under this awning (roof) just in front of the zebra crossing facing the terminal.

If you have any questions about this procedure or anything at all for that matter, please contact us between 8am to 6pm Monday to Friday or on our emergency after hours number (provided on confirmation)

COLLECTION AREA (AFTER BUSINESS HOURS – fee’s apply) Call our partner (Pink Elephant Parking) and advise that you are collecting a RENTAL CAR, a bus will be dispatched to collect you and generally takes between 5 to 10 minutes to collect you. Exit the Main terminal and cross ONE zebra crossing this will land you on a traffic island (bus stop).  If you notice damage that’s not on your report please come back into the office to update our copy before you leave.

DROP OFF - Business Hours
Please return the vehicle back to the same location on the completion of your rental period. We are located inside Ciloms Airport Lodge, Tullamarine. If you are coming back towards the airport on the Tullamarine Fwy, take the EXIT called 'Business Park Freight' and then turn left at the roundabout, the hotel is located about 200mts down on the left hand side. On your return we do make our best effort to get you back to the Airport A.S.A.P but we do ask you to allow for an extra 30 minutes over and above the time you would like to be at the Airport in case of delay’s, Traffic etc.

AFTER HOURS COLLECTION & DROP OFF FEE
Any transfers outside of standard business hours will incur a surcharge of AUD25.00 each way and AUD25.00 if collection or return is between 11:30pm and 6:00am. Please select this at time of booking. If you are on a really early flight we advise you to call the hotel we are based in on 03 9338 3513 to book yourself a seat on their bus as the early buses have a tendency to be extremely busy and if you don’t book you may miss out and have to wait for the next bus. The buses after hours are dispatched every half an hour on the hour for Airport returns, please allow for this on your return.

ONE WAY RENTALS
City to Airport = AUD45.00.
Airport to City = AUD15.00 for rentals less than 5 days and free thereafter.

NB: The same credit card must be presented at the rental counter that was originally used to pay for the reservation. This must be owned by the renter and not another party, the name on the credit card must match the name on the licence. If the licence and credit card names differ due to marriage a copy of the marriage certificate must be provided.

Office Hours
Monday – Friday: 7:00am - 7:00pm
Saturday - Sunday: 7:00am - 5:00pm

Pick Ups
For all airport pick ups please call First Rate after your arrival and a driver will be dispatched to the airport to collect you and bring you back to the branch. The office is located 6.2 kms from the airport terminal. If a flight is delayed and falls outside the normal hours please contact First Rate Cars.

After Hour Pick Ups
We will allow pick ups 24 hours a day 7 days a week, however you will need to make your own way to our depot which is located approximately 6.2 kilometres from the airport.

Drop Offs
Vehicles can be dropped off at free of charge during office hours. If you drop off the vehicle at the airport office we will take you to the airport on our shuttle for free.

After Hour Drop Offs
If you wish to drop off your vehicle after office hours please park in the car park at the airport, either international or domestic. There will be a $16.50 parking fee and $55 service fee for after hours drop-offs. If you drop off the vehicle at the airport office we will take you to the airport on our shuttle for free. Please inform First Rate direct if you are planning to drop your vehicle off after hours.

Trading Hours:
Mon - Fri: 8:00 am - 17:00 pm
Sat: 8:00 am - 12:00 pm
Sun: Closed
Public Holidays: Closed

Vehicle Pick up / Drop off
M2000 do not have a rental desk at Melbourne Airport, when you have landed, collected your bags and cleared customs (international arrivals) please contact our Melbourne Airport office (The phone number will be provided on your confirmation letter). A member of staff will direct you to the designated CUSTOMER PICK UP POINT. Our shuttle bus will collect you from this point and take you back to their offices to process your paper work. The shuttle bus will take approximately 15 minutes. The vehicle is to our office at the end of rental and a free shuttle bus will take you back to your departure terminal.

After Hours Service
M2000 offer after hours collections and returns however these must be agreed to by the supplier prior to collection. Please note that a surcharge of $33.00 will apply once for each journey (ie if both collection and return are outside of office hours a fee of $66.00 will apply).

Pick Up/drop off instructions (Out of office hours):
Upon confirmation of your reservation an e-mail will be sent to you from the location with a manual rental agreement to complete. Pick up and drop off instructions and the Terms and Conditions of hire. The signed manual rental agreement will need to be sent back to the location by either e-mail or fax along with a copy of the driving licences of all designated drivers.

Late Return
M2000 offers a grace period of 15 minutes on the last rental day, after which late return charges are as follows:
1 -3 hours: 1/3 of the current daily rate will apply.
3+ hours: one full day of the current daily rate will apply.

Trading Hours:
Mon - Fri: 8:00 am - 6:00 pm
Sat - Sun: 8:00 am - 1:00 pm
Public Holidays: 8:00 am - 1:00 pm

After Hours Service
All vehicles that are collected / returned outside of Orange Rent A Car operating hours are subject to a  surcharge and must be by prior agreement. Please ensure you make note of this request prior to pick up of your vehicle.

All locations will provide free delivery and collection to hotels and serviced apartments within 5 km of the renting location with a minimum 3 day keep. (THIS IS SUBJECT TO AVAILABILITY) This cannot be guaranteed and is to be requested at point of booking.

Please note: Orange Rent A Car do not have a rental desk at Melbourne Airport, when you have landed, collected your bags and cleared customs (international arrivals) please contact our Melbourne Airport office. A member of staff will direct you to the designated CUSTOMER PICK UP POINT. Our shuttle bus will collect you from this point and take you to our office to process your paperwork. The shuttle bus will take approximately 15 minutes. The vehicle is to be returned to our office at the end of rental and a free shuttle bus will take you back to your departure terminal.

Late Return
Orange Rent A Car offers a grace period of 15 minutes on the last rental day, after which late return charges are as follows:
1 -3 hours: 1/3 of the current daily rate will apply.
3+ hours: one full day of the current daily rate will apply.

Off-airport operator - servicing all terminals at Melbourne Airport - VIC

Hours of Operation
Mon - Fri: 8:00am - 6:00pm
Sat - Sun: 8:00am - 1:00pm
Public Holidays: 8:00am - 1:00pm

Shuttle Service Available from Terminal to Depot Location

Vehicle Pick up
After arrival and once you have collected your luggage at the Airport, please contact the branch on the telephone number provided on your invoice at the time of confirmation of your booking request. No Frills Car Rental will then advise you of the exact spot that they will collect you from outside the airport. You will then be shuttled back to the office and the rental paperwork completed.

After Hours Service
Vehicles can be collected from or returned to the depot location out of normal business hours. No Frills Car Rental has an after hours return and shuttle service available.

All vehicles that are collected/returned outside of supplier's normal business operating hours are subject to a surcharge of $22.00 and must be notified prior to the agreement. Please ensure you make note of this request prior to pick up of your vehicle.

All locations will provide free delivery and collection to hotels and serviced apartments within 5km of the renting location with a minimum 3 day keep. This cannot be guaranteed and is to be requested at point of booking (subject to availability).

ON-AIRPORT WITH DESKS IN THE TERMINAL - MEETING ALL FLIGHTS EVERY DAY

Office Hours
Monday-Sunday: 5:30am - Midnight
Meet all flights out of hours

At Melbourne Airport, Red Spot Rentals has a rental desk in the Terminal 3. Proceed to the desk where the Red Spot Rentals representative will complete your rental agreement and provide directions to your vehicle. Once there present your credit card, drivers license and booking voucher at the sales desk.

Office Hours:
Mon - Sun : 06:00 am - 11:59 pm
Airport parking is opening 24 hours.

24th Dec - 26th Dec, 31st Dec 08 and 1st Jan 09: 06:00am - 11:59 pm

Operating Hours for Christmas period
Fri    25th    December 09 CLOSED
Sat  26th     December 09 0800 – 1200
Sun 27th    December 09 0800 – 1200
Mon 28th    December 09 0800 – 1600
Tues 29th  December 09 0800 – 1600
Wed 30th   December 09 0800 – 1600
Thurs 31st December 09 0800 - 1600
Fri 1st January 10 CLOSED

Office Hours: Open 24 hours a day

The Airport depot is open 24 hours a day. We now use a parking service which operates a fast shuttle bus to and from the depot straight to all terminals.This is located  about 6 minutes away from the airport. All customers that have vehicles booked at the airport depot will need to call to be picked up from their terminal and they will be taken to their vehicle (number provided on confirmation). They will drop their vehicle back to the same place as picked up and they will be dropped back to their terminal.

All airport bookings incur the premium location fee of $22.00.

Late Collection/Return Surcharge
If the vehicle is not collected or returned at the time allocated, or Advance has not been notified 24 hours prior, there will be an AUD50.00 fee added to the rental per day plus an AUD22.00 per hour surcharge applied for every hour until vehicle is collected or returned.

NB: We ONLY service Tullamarine Airport (we do not service Avalon Airport).

Office Hours
Open 24 hours - 7 Days a week
Once your booking has been confirmed Century Cars will phone or email your personally to reconfirm your pick up and drop off details.

Pick Up Instructions
When you are ready with you luggage please phone us on our local number given to you after booking confirmed. Our employee who answers will talk you across the road to the bus stop and our employee will radio ahead to the bus to come and pick you up from this bus stop to take you to our depot which is only 2km away. This whole process should only take between 4 - 5 mins from ringing us to standing at your car at our off airport depot.

Drop Off Instructions
Return the car to the depot just 10 mins before you need to get to the Airport terminals. We will have a free bus waiting to take you back to the terminals terminal.

ON-AIRPORT WITH DESKS IN THE TERMINAL - MEETING ALL FLIGHTS EVERY DAY

Office Hours:
Monday-Sunday: 5:30am - midnight
Meet all flights out of hours

At Melbourne Airport, the operate of Big Value has a rental desk in the Terminal 3. Proceed to the desk where the representative will complete your rental agreement and provide directions to your vehicle. Once there, present your credit card, drivers license and booking voucher at the sales desk.

OFFICE HOURS

Monday-Friday: 8:00am - 6:00pm
Saturday – Sunday: 8:00am – 12:00 noon

Closed - Christmas Day, New Years Day

PICK UP (Please see instructions below for afterhours collections)
When you arrive please collect your luggage and then call us to arrange to be collected by our free shuttle bus service. We are based in a hotel about 5 minutes from the terminal and your car will be ready to collect when you arrive. Look out for a white unmarked 12 seater bus, please give the driver a wave so he knows who you are.

COLLECTION AREA (INSIDE BUSINESS HOURS) (8am to 6pm Monday-Friday or 8:00am to 12 noon Sat & Sun) 
Opposite the main terminal is a white multi-storey car park, on the ground floor of this car park is an entrance to the HILTON HOTEL located right in the middle, you will see a large silver awning protruding out from the car park. We need you to wait under this awning (roof) just in front of the zebra crossing facing the terminal.

If you have any questions about this procedure or anything at all for that matter, please contact us between 8am to 6pm Monday to Friday or after hours in the event of an emergency.

COLLECTION AREA (AFTER BUSINESS HOURS – fee’s apply) (6pm to 8am Monday-Friday or 12 noon to 8am Sat & Sun)
Please advise that you are collecting a RENTAL CAR, a bus will be dispatched to collect you and generally takes between 5 to 10 minutes to collect you. Exit the Main terminal and cross ONE zebra crossing this will land you on a traffic island (bus stop). We will have your paperwork and keys ready at the reception of the hotel we are based in - 'Ciloms Airport Lodge'. Please provide your driver's licence and credit card for the hotel staff to make a copy and sign all relevant paperwork to receive your keys. A copy of your damage report and rental agreement along with our Terms and Conditions will be inside the car on the passenger seat for you to review before leaving the premises. If you notice damage that’s not on your report please come back into the hotel and update our copy before you leave.

DROP OFF
Please return the vehicle back to the same location on the completion of your rental period. We are located inside Ciloms Airport Lodge, Tullamarine. If you are coming back towards the airport on the Tullamarine Fwy, take the EXIT called 'Business Park Freight' and then turn left at the roundabout, the hotel is located about 200mts down on the left hand side. On your return we do make our best effort to get you back to the Airport A.S.A.P but we do ask you to allow for an extra 30 minutes over and above the time you would like to be at the Airport in case of delay’s, Traffic etc.

AFTER HOURS COLLECTION & DROP OFF FEE
Any transfers outside of standard business hours will incur a surcharge of AUD20.00 each way and AUD50.00 if collection or return is between 11:30pm and 6:00am. Please select this at time of booking. If you are on a really early flight we advise you to call the hotel we are based in to book yourself a seat on their bus as the early buses have a tendency to be extremely busy and if you don’t book you may miss out and have to wait for the next bus. The buses after hours are dispatched every half an hour on the hour for Airport returns, please allow for this on your return.

ONE WAY RENTALS
City to Airport = AUD45.00.
Airport to City = AUD15.00 for rentals less than 5 days and free thereafter.

NB: The same credit card must be presented at the rental counter that was originally used to pay for the reservation. This must be owned by the renter and not another party, the name on the credit card must match the name on the licence. If the licence and credit card names differ due to marriage a copy of the marriage certificate must be provided.

Office Hours
Monday – Friday: 7:00am - 7:00pm
Saturday - Sunday: 7:00am - 5:00pm

Pick Ups
For all airport pick ups please call First Rate after your arrival and a driver will be dispatched to the airport to collect you and bring you back to the branch. The office is located 6.2 kms from the airport terminal. If a flight is delayed and falls outside the normal hours please contact First Rate Cars.

After Hour Pick Ups
We will allow pick ups at any time, however there will be a $55 fee for after hour pick ups. For after hour pick ups you will collect your car from the airport car park.

Drop Offs
Vehicles can be dropped off at free of charge during office hours. If you drop off the vehicle at the airport office we will take you to the airport on our shuttle for free.

After Hour Drop Offs
If you wish to drop off your vehicle after office hours please park in the car park at the airport, either international or domestic. There will be a $16.50 parking fee and $55 service fee for after hours drop-offs. If you drop off the vehicle at the airport office we will take you to the airport on our shuttle for free. Please inform First Rate direct if you are planning to drop your vehicle off after hours.

Trading Hours:
Mon - Fri: 8:00 am - 17:00 pm
Sat: 8:00 am - 12:00 pm
Sun: Closed
Public Holidays: Closed

Vehicle Pick up / Drop off
M2000 do not have a rental desk at Melbourne Airport, when you have landed, collected your bags and cleared customs (international arrivals) please contact our Melbourne Airport office (The phone number will be provided on your confirmation letter). A member of staff will direct you to the designated CUSTOMER PICK UP POINT. Our shuttle bus will collect you from this point and take you back to their offices to process your paper work. The shuttle bus will take approximately 15 minutes. The vehicle is to our office at the end of rental and a free shuttle bus will take you back to your departure terminal.

After Hours Service
M2000 offer after hours collections and returns however these must be agreed to by the supplier prior to collection. Please note that a surcharge of $33.00 will apply once for each journey (ie if both collection and return are outside of office hours a fee of $66.00 will apply).

Pick Up/drop off instructions (Out of office hours):
Upon confirmation of your reservation an e-mail will be sent to you from the location with a manual rental agreement to complete, Pick up and drop off instructions and the Terms and Conditions of hire. The signed manual rental agreement will need to be sent back to the location by either e-mail or fax along with a copy of the driving licences of all designated drivers.

Late Return
M2000 offers a grace period of 15 minutes on the last rental day, after which late return charges are as follows:
1 -3 hours: 1/3 of the current daily rate will apply.
3+ hours: one full day of the current daily rate will apply.
 

Trading Hours:
Mon - Fri: 8:00 am - 17:00 pm
Sat: 8:00 am - 12:00 pm
Sun: Closed
Public Holidays: Closed

Vehicle Pick up
Orange Rent A Car do not have a rental desk at Melbourne Airport, when you have landed, collected your bags and cleared customs (international arrivals) please contact our Melbourne Airport office (The phone number will be provided on your confirmation letter). A member of staff will direct you to the designated CUSTOMER PICK UP POINT. Our shuttle bus will collect you from this point and take you back to their offices to process your paper work. The shuttle bus will take approximately 15 minutes. The vehicle is to our office at the end of rental and a free shuttle bus will take you back to your departure terminal.

After Hours Service
Orange Rent A Car offer after hours collections and returns however these must be agreed to by the supplier prior to collection. Please note that a surcharge of $33.00 will apply once for each journey (ie if both collection and return are outside of office hours a fee of $66.00 will apply).

Pick Up/drop off instructions (Out of office hours):
Upon confirmation of your reservation an e-mail will be sent to you from the location with a manual rental agreement to complete, Pick up and drop off instructions and the Terms and Conditions of hire. The signed manual rental agreement will need to be sent back to the location by either e-mail or fax along with a copy of the driving licences of all designated drivers.

Late Return
Orange Rent A Car offers a grace period of 15 minutes on the last rental day, after which late return charges are as follows:
1 -3 hours: 1/3 of the current daily rate will apply.
3+ hours: one full day of the current daily rate will apply.

Off-airport operator - servicing all terminals at Melbourne Airport - VIC

Hours of Operation
Mon - Fri: 8:00am - 6:00pm
Sat - Sun: 8:00am - 1:00pm
Public Holidays: 8:00am - 1:00pm

Shuttle Service Available from Terminal to Depot Location

Vehicle Pick up
After arrival and once you have collected your luggage at the Airport, please contact the branch on the telephone number provided on your invoice at the time of confirmation of your booking request. No Frills Car Rental will then advise you of the exact spot that they will collect you from outside the airport. You will then be shuttled back to the office and the rental paperwork completed.

After Hours Service
Vehicles can be collected from or returned to the depot location out of normal business hours. No Frills Car Rental has an after hours return and shuttle service available.

All vehicles that are collected/returned outside of supplier's normal business operating hours are subject to a surcharge of $22.00 and must be notified prior to the agreement. Please ensure you make note of this request prior to pick up of your vehicle.

All locations will provide free delivery and collection to hotels and serviced apartments within 5km of the renting location with a minimum 3 day keep. This cannot be guaranteed and is to be requested at point of booking (subject to availability).